My custom order was fine but I ordered some signs off the shelf and ended up not needing them. I requested an RMA and was told that they charge 25% restocking and then I had to ship the item back via UPS or FedEx even though I live not far from their location. 25% restocking was already ridiculous. Whoever heard of such a rip off. I frequently order online and these types of policies are way outdated. There are better other choices out there.
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SmartSign branded products are produced by a network of 12 different specialized factories across the US. Each of these factories represent best-in-class. Our traffic and parking sign factory, for example, has been manufacturing metal signs for over 100 years and, we believe, was the first US manufacturer of parking signs.
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