I ordered two 24x36 signs, and a 24x48 sidewalk sign package (2 signs plus frame). First delivery contained 2 copies of each of the 24x36 signs, otherwise ok. And it contained the two 24x48 signs, but they were the same image - supposed to be two different images. Customer service was very helpful in getting the correct sign sent out - the correct image this time, but 24x36! Again, customer service was good about getting replacement sign sent out. This 3rd time, received two 24x48 signs that were both the same image as the first shipment. I gave up, got a refund for the one sign and ordered one locally- got it right first time and in 2 days, though more money. So, customer service was responsive and helpful, but the production department seemed to excel in finding new ways to screw up the order. Nice frame though. Would NOT recommend.
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SmartSign branded products are produced by a network of 12 different specialized factories across the US. Each of these factories represent best-in-class. Our traffic and parking sign factory, for example, has been manufacturing metal signs for over 100 years and, we believe, was the first US manufacturer of parking signs.
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