I had a good experience at the start. Their customer service was lovely. But then when proofs were sent to me it got crazy as I dealt with the art dept. The proof they linked me to was not a match for my art, they said don’t worry about it, that’s now how proofs work. I didn’t wan to approve something that was obviously not ok. So they emailed me a pdf to proof and it was so different from the link I needed verification - which one are you printing? When i got one of their art staff on the phone he was ruthless, rude and a bully. I actually felt violated by him. My signs may finally go out today. But I won’t work with them again.
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SmartSign branded products are produced by a network of 12 different specialized factories across the US. Each of these factories represent best-in-class. Our traffic and parking sign factory, for example, has been manufacturing metal signs for over 100 years and, we believe, was the first US manufacturer of parking signs.
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