My stepson had a storage unit at the Port StLucie location. He unfortunately passed away suddenly. His friends vacated the unit, removed the lock and informed the manager . Because an empty cardboard box was left in the unit, the manager continued to charge the deceased tenants account for 4 months. After providing pictures the DISTRICT MANAGER agreed to return the over charged rent, but they only gave back 3 months not 4.I was a self storage manager myself from 1988-2018 and would have never done this to a family who lost a child.
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