Awful customer support! I have two plug-in doorbells that worked fine until my neighbor got one for her elderly mother. Now, every time her doorbell rings, mine chimes too, which is frequent due to daily visits from carers. Customer service told me one of us needs to buy a new doorbell to fix the issue. When I asked for a replacement since the problem lies with the product, I was told they can't ship to the UK right now. I then requested a voucher to buy a new one myself, but they flatly refused. This is a technical issue, not a warranty problem. There was no compassion for my elderly neighbor or acknowledgment of the fault. I advise against buying from this company; they clearly don’t care about post-sale issues.
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Smartwares is een innovatief merk dat slimme en betaalbare oplossingen biedt voor een veiliger en comfortabeler huis. Ze brengen een breed assortiment producten op de markt, van beveiligingscamera’s tot rookmelders. Smartwares is expert (A-merk) op het gebied van brandveiligheid.