I contacted the seller to report that my external security camera only works when I'm at home and not when I'm abroad like it used to. After numerous emails to customer service, I was ignored for 2.5 months and then asked to fill out a form and provide proof of purchase for a device bought five years ago. I received no further communication. Avoid this company; it lacks professionalism and is run by amateurs.
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Smartwares is een innovatief merk dat slimme en betaalbare oplossingen biedt voor een veiliger en comfortabeler huis. Ze brengen een breed assortiment producten op de markt, van beveiligingscamera’s tot rookmelders. Smartwares is expert (A-merk) op het gebied van brandveiligheid.