Terrible airline. The service is dire, the staff was rude and did not want to be understanding. I am a student and have to take a train to see my family right after the flight, which is delayed. My luggage was 0.01 overweight, they nonetheless made me pay 60€ and checked in my luggage. Unkind staff, not willing to be understanding and simply an airline I would never recommend. I was taking a flight from Prague so please avoid this airline at all cost to avoid your Christmas vacations to be ruined.
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