I've order a Onex STC Compact chair from them and it's been a week with no postage. Now reading these reviews on here I'm regretting spending the money. Will update review(if that's possible) when/if it ships.This slow postage is unacceptable so close to christmas. I understand Auspost having issues, but a warehouse? hire more staff please. It should be a race to get these products out the door.15/12/2024 EDIT: After 10 days I messaged them on the "shop" app, "Hurry the hell up or refund me" not 30 seconds later it was an instant refund lol. These guys are a waste of time. Stay away, that's all I can say.EDIT 2: Also, be careful with the positive reviews, they're clearly using bots.EDIT 3: The nerve of the reply below. "As a first time buyer, we have respectfully refunded you in full" b!tch, you have to refund me. You haven't sent it yet.You can not expect a customer to wait 19 business days before even posting lmao.Lets call it what it is. Your companies broke so you cant afford to hire more staff. Do better. Your competition is crushing it.
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