Ordered bat bag, cost 240 - used ONE TIME by child and bag is ripped - will not refund me but want me to pay another 120 dollars for another bag. Bag was delivered 3/18 - son used on the 19th - we emailed on the 20th letting them know it was already ripped.. The reply below:rom: SIS InfoSent: Friday, March 21, 2025 11:11 AMTo:@aol.comSubject: Re: Order #SIS312743Good morning!We’ve spoken with management, and after reviewing the situation, we can confirm that this is not considered a manufacturer's defect. However, as a one-time courtesy, we are able to offer you a replacement bag at a discounted price of $120.Please let us know if you would like to proceed with this offer. We appreciate your understanding, and thank you for your patience.
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