I've been with this bank since its inception in 1999 when it was truly excellent and forward-thinking. Now, their service has deteriorated to the point where I'm considering leaving. The security measures are ineffective, and updating my personal information is a hassle. Transactions are often blocked without explanation, leading to frustrating calls that rarely resolve the issues. I've lost trust in their capabilities.
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Hello. We're smile. We launched as the UK’s first full-service internet bank back in 1999, with the purpose of making banking accessible, direct and fuss-free. We may look a little different now, but we remain dedicated to the ideas we were founded on.
And, as we are one with The Co‑operative Bank, we share their strong ethical stance. Its Ethical Policy is customer-led and, therefore, so is smile’s.
Digital-only banking. No queues, no hassle, no jargon, no nonsense.See more