The service excels in speed; you report a problem over the phone, and an engineer arrives quickly, often fixing it in about five minutes. However, the overall efficiency seems to be an issue. My central heating was initially repaired, but then I found that one radiator wasn’t working. While that was fixed, another radiator now provides less heat than before the previous repair. It's uncertain if implementing new efficiency measures could lead to a comprehensive system check that would save time and money in the future.
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Smith and Byford were established in 1966. We now directly employ 400+ members of staff, yet remain a family run business. We specialise in delivering Gas, Electrical and BMS services to over 15 Registered Providers in London and the South of England.
