smithandbyford.com

1.9
1.9 Based on 41 reviews

Smith and Byford were established in 1966. We now directly employ 400+ members of staff, yet remain a family run business. We specialise in delivering Gas, Electrical and BMS services to over 15 Registered Providers in London and the South of England....

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Quick response but inconsistent outcomes

The speed of service is commendable; you report an issue, and an engineer arrives promptly, often resolving it within five minutes. However, the overall efficiency seems to lack. My central heating was fixed initially, but then I discovered one radiator was not working. While that was addressed, another radiator is now providing less heat than before. It raises questions about whether new efficiency measures could enable a thorough check of the system to save time and money in the long run.

3
Date of experience: Jan 08, 2026

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