I literally just purchased a pair of RX sunglasses and one of the lenses has a scratch right in the line of sight. I reached out to customer service and they replied with an automated message telling me that they don't offer replacement lenses and to buy a whole new pair. Why would I buy a whole new pair when I simply need one lens? They're a big enough company that's capable of offering replacement lenses. Last pair of anything Smith I'll ever own.
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Originating from Sun Valley, Idaho, Smith was founded in 1965 with the invention of the first snow goggle featuring a sealed thermal lens and breathable vent foam. With 58 years of innovation and design experience, Smith is widely known today as an industry leader that pioneers advanced eyewear and helmets that incorporate dynamic technologies, optimized performance and clean styling to fuel fun beyond walls. Smith seeks to power thrilling experiences in snow, surf, bike, fish and peak performance outdoor adventures with a comprehensive collection that exudes modern style and vibrant personality. To Smith, the experience is everything.See more
