Ordered a Nexus MIPS helmet.Tried to get them to sent it to me, but so far no luck. Have been trying to get im contact with customers support for 2 weeks but that has also failed.They just ask for the order number and then nothing.Now I'm trying to cancel the order but that seems to be as difficult as getting Smith to send an order.Such a shame as they have brilliant products just non existent order handling and costumer service.Now 2 months later I have had to cancel the order twice and they have just charged my credit card a third time. So now I have canceled my credit card and changed all my subscriptions and so on.If I could lower my rating I would.
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Originating from Sun Valley, Idaho, Smith was founded in 1965 with the invention of the first snow goggle featuring a sealed thermal lens and breathable vent foam. With 58 years of innovation and design experience, Smith is widely known today as an industry leader that pioneers advanced eyewear and helmets that incorporate dynamic technologies, optimized performance and clean styling to fuel fun beyond walls. Smith seeks to power thrilling experiences in snow, surf, bike, fish and peak performance outdoor adventures with a comprehensive collection that exudes modern style and vibrant personality. To Smith, the experience is everything.See more