We had a new smart meter installed, but the technician never introduced himself or provided any explanation about the process, only mentioning it would take about an hour. After completing his tasks in that time, he simply left. He mentioned the new smart meter would begin working in approximately 15 minutes, yet here I am, 10 days later, still waiting for it to connect. Overall, I'm left feeling quite confused about this experience and uncertain about when it will start functioning.
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SMS is at the heart of the UK energy market and is today playing a critical role in transforming and decarbonising the UK energy system.
A major energy services and smart metering company with low-carbon technology, data and sustainability at the core of its ethos and business model. SMS is leading the smart energy revolution in Britain, serving the energy industry, the industrial, commercial and public sectors, as well as the wider domestic market to realise the environmental and financial benefits of smarter energy practice.
Providing a complete energy service to both the private and public sectors, SMS funds, installs, operates and manages carbon reduction (“CaRe”) assets, including smart meters, electric vehicle chargers and battery storage systems, which together facilitate a smarter, greener and more flexible energy system.
Through its range of innovative solutions, SMS’s mission is to deliver the future of smart energy, working closely with both the private and public sector to achieve the country’s net-zero carbon target by 2050.
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