Poor - indifferent service at The Vaults in leith. This was a gift for my husband and I anticipated a nice private club to enjoy Malt Whisky together. This was our second (&last?) visit. We had not booked on either visit and both times we were told that we were only able to be seated at the bar - ok- we are then sat at the bar in a virtually empty space, lots and lots of couches, dining tables, easy chairs…. So I asked why we were restricted to bar seating? The answer - it was all booked! To whom? Have they not heard of allowing the table to be used until the booked time?? Service then went from indifferent to non existent as the staff chatted amongst themselves (3 staff maybe a dozen customers in the room). We might have had a second drink if any staff member had be ‘available’ to serve us - A birthday gift I wish I had researched before buying. I don’t believe we will be returning. Definitely not renewing membership next year. A waste of money.
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An association of lovers of single malt Scotch whisky. Includes archives of articles from Society newsletters.
