smws.com

3.1
3.1 Based on 11 reviews

An association of lovers of single malt Scotch whisky. Includes archives of articles from Society newsletters....

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Dr Jack F Kay
A total waste of time and money

I live in Speyside, the heart of the malt whisky country. My son gave me the gift of membership of the SMWS, thinking this would be a good present. How wrong he was!Given my location, it is impossible to visit the member only lounges and physically participate in other activities without finding overnight accommodation. Add to this the costs involved in all activities, the pretentious labelling of bottles and last, but far from least, the arrogant and dismissive nature of customer service staff. When I sent an email, the response was that they had "passed your proposal onto the relevant team who will be in contact if they are interested".In summary, I regret my son wasted his money on this organisation and I certainly would not recommend membership to those living remote from member lounges and/or for those with little time for appalling customer service and pretentiousness.

1
Date of experience: Apr 17, 2023

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Business Details

  • An association of lovers of single malt Scotch whisky. Includes archives of articles from Society newsletters.

  • language http://smws.com

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