snatchandglow.co.uk

1.6
1.6 Based on 14 reviews

...

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Reka
I signed up for a course i paid with…

I signed up for a course i paid with finance. I cancelled after 3 days. Was very very hard but i got cancellation and cancellation email from them. After i found out that they forgot to advice me about the separate refund email and they forgot to refund to the finance company. I wrote them yesterday and today on WhatsApp and email about the forgotten refund email and the forgotten refund. They read my WhatsApp and ignored. They ignoring my legal rights. I need go again to solicitor and raise a complaint. They are very unprofessional especially when is about cancellation and refund.

1
Date of experience: Nov 12, 2025

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