If I could give this less than one star I would. The unit blew up, sparked and damaged my plug socket when first plugged it in. I didn’t even turn it on. I contacted “customer services” (I use the term loosely) who were very apologetic and stated that this had never happened before - erm… reading the comments below, clearly lies. They offered me an exchange. I politely declined and asked for my money back as I was not going to risk it happening again. I was then ghosted. I emailed daily for weeks, I messaged them on instagram too. Finally had a message giving me the return address when I threatened taking it further. I sent the package back, tracked and signed for. They missed delivery and then didn’t pick it up from the post office for another week. Despite me passing on the tracking number to have it re-delivered at a time convenient to them. I finally got a refund today - minus the delivery costs that I was promised. I really don’t have enough in me to chase that.I might however, send them the bill for the electrician and new socket directly for a laugh. Absolute crooks, selling cheap crap at a premium price to people that just want football boots that don’t smell of cat wee. Don’t bother.
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