I purchased the STS EA expecting it to generate consistent profits, and while the manual setup was surprisingly fast, that was the only positive experience. In the first two months, the trading performance was abysmal, with roughly twenty-one losing trades, five winners ( one with 60 pips, another 5 wins between 20 and 30 pips ) and 10 break evens ( mostly losing 4 - 7 pips ). When users started raising concerns in the support channel, the moderators would simply silence them. To make matters worse, there was a culture of blame; whenever a user reported an issue or a bug, the STS EA support team would immediately blame the user for the failures. It became clear the software was full of bugs that were actively losing us money. Additionally, the web panel provided for the EA was not working, consistently showing stale data and proving to have no use. Frustrated with the mounting losses from a faulty product, I requested a refund. In response, they didn't offer help or an apology; they just kicked me out of the support channel. My refund request was denied, and they completely cut off communication. It was a straightforward, costly lesson in being cautious with online trading tools. The good thing is that I'm already in touch with few other folks who are in similar situation and we are exploring our options. If you poke around you can find page with a lot of evidence that sts expert advisor is just a scam and product is not ready to be sold to customers.
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Forex & Index educational company, based in Barcelona, Spain.
