Very uncomfortable tights. Fit perfectly everywhere apart from behind the knees.Their returns policy is not clear. So be warned. Once tried on, you can't return. This is not called out on the product page and nothing on the packaging. You will have to go digging to find it. Not acceptable.I was offered discount for a different size or 10% refund. I refuse to spend more to try a different size that I also won't be able to return once tried on. How can one determine they are fit for purpose when purchasing online and unable to try on? I also bought BOGOF and offered to return the unopened pack but was told this was not possible. This goes against Consumer Rights. They could've at least offered a 50% refund then and resold. Overall, the customer service is awful. They don't care about the customer at all. I ended up disputing through my bank to receive my refund.They also delete negative reviews on their site, hence none below 4 stars. I should have spotted this huge red flag before purchasing! I have since reported to Trading Standards as they are in breech of Consumer Protection from Unfair Trading Regulations 2008.Beware. Do not purchase from this company! If you unfortunately have already, report them to Trading Standards.Update: Please ignore their comment. It adds zero value. It's just their public attempt at making them look like they care when they don't. Until they get shut down, they will continue to swindle customers.
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