I returned 2 items to Snow and Rock in January and the tracking shows clear evidence that the items were collected from their delivery office. All the evidence has been sent including Royal Mail Screenshots with the tracking number.I have contacted Snow and Rock on several occasions to find out the status of the refund over the last few weeks but they have not responded and it is impossible to get through to customer services. I can see by reading other reviews that I am not the only one who has had difficulty in obtaining a refund,I would not purchase any items from Snow and Rock or Cotswold Outdoor again!
Claim your business profile now and gain access to all features and respond to customer reviews.
Snow+Rock - Retailer of clothing and equipment for athletics, mountain sports, camping and skiing. Store locations, snow reports, resort guides and online sales.
