24 hr delivery order and still waiting 3 days later to arrive. Contacted customer service and they said courier company has not processed it! So asked to cancel order as missed the trip this item required for. I do not get the refund until the parcel returned to Snow and Rock despite this not being my error. Very poor. ….. and what a crazy response from this company. Goods not received …. Think you are in breach of the sales of goods act!
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Snow+Rock - Retailer of clothing and equipment for athletics, mountain sports, camping and skiing. Store locations, snow reports, resort guides and online sales.
