Ordered a ski helmet on the 9th Dec, (item was in stock) with a promised delivery date to a local store for the 19th to 21st December. Chased up delivery yesterday for an update, to be final told item was not currently available at store today.Ski helmet was ordered for a holiday over Xmas. And still no delivery date yet.Could have purchased item from elsewhere and have it in time for Xmas. Shocking customer service.Why does Snow & Rock only reply to positive reviews?
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Snow+Rock - Retailer of clothing and equipment for athletics, mountain sports, camping and skiing. Store locations, snow reports, resort guides and online sales.
