Beware extended warranty and Price Match PromiseSnow and Rock are making a big thing of their “Price Match Promise” and there “Extended Warranty” promises. However, they don’t actually mean anything. Try and request a price match and see what happens or worse buy something and expect to get the actual extended warranty.This is basically what happened when I tried to get a price match before I placed an order for an Garmin watch.I asked about a price match and provide a link to Blacks website who had the identical watch and delivery terms. It was £10 cheaper. Not a lot but still.S&R words: Regarding Garmin, these items are outside of our price match promise policy.Me: It doesn’t say that on the price match promise details page. There are no exceptions there and it states you price match against Blacks.S&R then posed some details that are not visible on the product details page on their website and are only visible if you open the description tab for the watch details page itself. This states that No further offers or discounts apply.This product has a 2 year warranty Me: On your product page it clearly states that the product has: 3-year extended warrantyPrice match promise100 day returns & easy returns collectionAll with easy email sign-upYou can’t just override that by some notes under a hidden description tab.S&R words: Within our price match terms and conditions, it is advised that once we make our decision we reserve the right to amend or withdraw the Price Match Promise. So there you are. S&R promotions are obviously not worth a bean or what they appear. Purchase from Blacks instead.
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Snow+Rock - Retailer of clothing and equipment for athletics, mountain sports, camping and skiing. Store locations, snow reports, resort guides and online sales.
