Amazing level of service at the Chertsey store. My son decided he wanted to kit himself out with skis, boots, bindings, poles etc. He doesn’t know much about skiing but enjoyed the short break that we’d come back from and picked it up quickly. We dropped in without a booking and the sales team engaged when we were ready and answered his very (very) many questions. They were able to work out the best combination of equipment for him and then proceed to work through a boot fitting for us whilst also keeping the rest of the customers happy. They also engaged in off topic conversation that helped him feel at ease through this new experience. It is not the first time I’ve had great service from this store and it won’t be the last. Well done. My son felt like you really cared about his investment!
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Snow+Rock - Retailer of clothing and equipment for athletics, mountain sports, camping and skiing. Store locations, snow reports, resort guides and online sales.
