£50 for a boot fitting if you don’t purchase. We already had a good idea of size/volume from previous boots so wanted to try a pair on we’d seen for a good price. The person on the phone was explicit that we could come and try one on but it would be without any assistance if we didn’t want to pay the £50.We agreed to do so, but upon arrival we were told no and they wouldn’t let us try a boot on even though it was in stock in the right size. Greeted by the boot fitter with “No, I don’t know who told you that” We made it clear that it was just to get a feel and if it was in the ballpark of fitting ok that we’d book in, but didn’t want to pay £50 up front in case there were no good options. Still told no. Waste of a trip and makes little sense seeing as we could have just purchased boots online to pick up in store to try on, without the permission of the boot fitter.
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Snow+Rock - Retailer of clothing and equipment for athletics, mountain sports, camping and skiing. Store locations, snow reports, resort guides and online sales.
