Terrible customer services. Two deliveries which never turned up. Customer services really not bothered when I still hadnt got my £150 order 4 days later and informed me the order had been returned to them and I ‘d have to wait 10 days for refund and reorder if I wanted. I wasted my time and money ensuring I was home when the deliveries were supposed to me made. I lay the blame at DPD primarily but the lack of customer care and interest is firmly with S&R. Won’t be using either company again. Updated - Dec 24 Since writing my original review S & R contacted me with an apology and have sent a voucher. My initial review still stands but I have upgraded their stars to reflect the later better customer experience.
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Snow+Rock - Retailer of clothing and equipment for athletics, mountain sports, camping and skiing. Store locations, snow reports, resort guides and online sales.
