Probably the worse customer service, ordered item in store for home delivery, to then be contacted to say they are not in stock and they need to cancel the order. Then only received less than 50% refund of the purchase price, after 10 emails with evidence being sent back and forward explaining that I had not received the full amount and then being told I had received the full amount and to just check my credit card statement. I ended up contacting my bank to recover the outstanding refund. Really bad customer service and very disappointed. I normally recommend Cotswold and Snow + Rock to students as a Director of a AAP for DofE. Over the years I have sent 1000's of students and run shopping evenings with large groups of students with this company.
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Snow+Rock - Retailer of clothing and equipment for athletics, mountain sports, camping and skiing. Store locations, snow reports, resort guides and online sales.
