I went with my partner to your shop in Chertsey on Monday. As we walked in the door, we were immediately greeted by two friendly sales staff. A good start.Upstairs, we spent a couple of minutes checking out the men’s walking boots and after just the right amount of browsing time, Molly approached us and offered help.Molly was knowledgeable, friendly and efficient. She quickly helped us narrow down the choices (which would have been impossible for us without her expertise) and we made our selection with the minimum of fuss. She then helped us each select suitable walking socks and took us to the cash desk.Molly was a real advertisement for your store and I hope you will pass on this feedback and give her a well-earned pat on the back. Well done!
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Snow+Rock - Retailer of clothing and equipment for athletics, mountain sports, camping and skiing. Store locations, snow reports, resort guides and online sales.
