We visited the Chertsey store this morning having booked a 9am ski boot fitting 3 weeks ago (for 2 people). We were told when we arrived that they hadn’t spotted the booking and had no one who could help for 2 hours. We weren’t able to wait so a complete waste of a 2 hour round trip. Can only assume it was the manager that spoke to us but apparently there was nothing he could do… very frustrating experience!
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Snow+Rock - Retailer of clothing and equipment for athletics, mountain sports, camping and skiing. Store locations, snow reports, resort guides and online sales.
