Really bad experience with the store, scheduled a snowboard boot fitting and the staff that initially attended to me was not very attentive and looks like he could not be bothered at all, he was servicing 3 other people and was just focus on them and ignoring me all throughout, then he transferred me to his other colleague which smelled like alcohol and not sure about what to do as the other staff just transferred me to him without a proper discussion of what I need. In the end, I didn’t get what I need and wanted because of bad staff behaviour so I just transferred to another store where I got what I wanted and needed. Overall bad experience and very disappointing, waste of time.
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Snow+Rock - Retailer of clothing and equipment for athletics, mountain sports, camping and skiing. Store locations, snow reports, resort guides and online sales.
