I purchased a coat before Christmas it was too big so I returned it for a refund in the chertsey store where they took the coat and processed the refund but that was what I thought. 16th January and still no refund in my account and little response from customer service one reply saying I need to wait. 15 working days no refund they say 5-7 days basically I am propping up their cash flow through January give me my money back!!!Still no refund I gave them all the details and nothing!
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Snow+Rock - Retailer of clothing and equipment for athletics, mountain sports, camping and skiing. Store locations, snow reports, resort guides and online sales.
