I gave this one star because zero was not an option. I chose the Chersey branch as they could get my bindings mounted one day before another shop and branch. The day I was due to collect I set off and phoned them (two weeks after leaving skis), but was told they had lost my phone number and the work hadn’t been done because they didn’t know (despite filling in a form previously) where I wanted my bindings mounted. I was then told the technician would have them ready the following morning, one day late, so I reluctantly changed my schedule to collect them. I received a call later in the day asking my to collect at 3 pm because it was a “delicate” job. I was not happy as we were due to go away and I didn’t have the time. Another call from the “manager” highlighted that actually they didn’t have the right “jig” (which is the drill bit) to Mount my standard bindings to standard all mountain skis. I have been fed a string of false information from start to finish. Don’t bother with this overpriced bunch of jokers, book in advance and go to Ski Bartletts. At least these guys know what end of a ski is the front and have the intel and equipment to do the job. Now having to rent skis rather than use my brand new ones due to the unprofessional inept service received.
Claim your business profile now and gain access to all features and respond to customer reviews.
Snow+Rock - Retailer of clothing and equipment for athletics, mountain sports, camping and skiing. Store locations, snow reports, resort guides and online sales.
