We are coming from Dubai for our winter vacation and as everybody knows, there is a war going on so obviously we could not make it on time for the transfer we booked from Geneva to Val d'Isere. We didn't ask for a refund but only a reschedule and they refused ! What a shame ! DO NOT USE this company, there are plenty others more professional and with a better service.Antoine Vernon is part of our group and is entitled as anyone else to express his opinion on the poor service of this bad company. Now to clarify their answer ... This is a bunch of lies; We are stuck at home in the middle of a war. How could we let them know about our travel plans before the bombs start dropping on our heads ? This argument is simply ridiculous. We have never requested a refund but a rescheduled. It's not that "harsh" even for a company doing business in France while being based abroad not to pay taxes in the country. AVOID THESE LIARS for your trips there are plenty of better companies available
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