My daughter found these jackets and sent through the details saying she’d checked all reviews and they were good. The order was placed on 23/11 When tracking the parcel 10 days later I could see it hadn’t left its origin in India!! I contacted the company and got a response within 24 hrs and was told this was a pre-order (I had not been aware of this) when I said I needed the order to reach me by 12th December they confirmed they would rush it through. The order was then dispatched on the 3rd December - it seemed to sit at the airport in India for 4 days (again all my emails were responded to within 24hrs) When the jacket did arrive it was a day later than promised, so the 13th rather than the 12th December. Having read the reviews and deciding the majority of the positive emails looked AI generated and the negative reviews were woefully scathing - I was supremely worried. I was very thankful to get our package almost on time (I had given them a date 6 days earlier than needed so all was good) The quality of the jacket is really good and I am very impressed for the cost. All in all not that bad an experience at all 😊
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