Grandma was a little too excited to order new ski pants for her granddaughter and accidentally ordered them in grey instead of black. As soon as I noticed, I emailed…URGENT to customer service explaining my error. They immediately responded letting me know they would get back to me within 24 hours and lo and behold the very next morning I received an email letting me know they revised the order! As if that was not enough, they followed up and offered a complimentary pair of socks with my review which I am more than pleased to provide!
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