This store has an excellent selection of mountain gear in Europe, suitable for all skill levels. However, the shipping process is a disaster. I'm unsure if it's the postal service or a poor carrier choice, but it takes far too long, especially for returns. It could take months for refunds. If you're not in a hurry, this is a good place to shop! Update: The store has contacted me and the carrier to resolve the issue. Given their response to my previous low rating, I've adjusted it to 4 stars because they genuinely do a great job as a retailer; it's just the shipping that needs improvement.
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