It was good while it lasted. Previous orders were consistently fulfilled within the promised timeframe, with issues only arising from the shipping service (not surprising!). Unfortunately, all good things must come to an end. I placed my order and made the payment early on January 14th, and since then, there have been no updates. Emails, messages on various platforms—everything has been ignored. My trust in them has vanished. UPD:
After posting this review and it getting approved, suddenly a representative named Sarah reached out with an “apology” email, stating that delays were due to the holiday season and they plan to ship my order by the end of this week. I’m not convinced, but we’ll see. Additionally, legal documents are being prepared, as this behavior constitutes clear consumer misconduct.
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SnusMart is Europes number 1 supplier of snus and nicotine pouches. We guarantee the absolute best prices on the market and fast delivery.