Spicemas 2025 was an amazing experience! However we won't be booking a carnival experience with Soca Islands EVER again. Save your money and book with another company instead! Communication from the owner of Soca Islands had been very good up until about 1 month before the trip. From July 2025 communication started to dwindle and while we were on the actual trip communication from the owner became extremely poor. Roger says that during your trip we can message or email him with any questions. When some of us messaged him during Spicemas he did not respond. He responded to some travellers but this was not on a frequent basis.We were told that there would be a Soca Islands Meet & Greet event on the first day of the trip; this Meet & Greet never happened. This was a huge shame as we had to find a way to all connect with each other ourselves. The Meet & Greet should be taken off the itinerary as it’s very misleading.The owner (his name is Roger) had made a group chat for all members of the group but it was only admins that could sent messages in the group! So we weren't able to talk to each other and connect before the trip! We were promised that we'd be able to connect with our roommate before Spicemas but this did not happen either. One of the apartments Roger chose for some of us to stay at was still under construction. This was a huge shock as the apartment looked so rundown and was not a nice experience to stay at. Make sure you research the apartments Roger has listed.During Spicemas were told that the Soca Monarch Finals might be taken off the itinerary but we were not given a reason why. The travellers who wanted to go were going to have to purchase their own tickets. This was ridiculous as the Soca Monarch finals tickets were a part of the package that we’d paid for! So why would Roger not refund us? The day before Soca Monarch Finals we were told that Soca Monarch Finals was staying on the itinerary. The Island Tour was very underwhelming. It was promised that we'd visit a rum distillery but instead a random local gave us 2 spirits to taste. A lot of the things that we should have done on the island tour never actually happened. The tour was supposed to finish at 5pm but our island tour finished at 2:30pm. The owner of Soca Islands (Roger) is usually very present during the entire trip but for Spicemas 2025 he was barely seen. The few times we did see him, he was always on the phone and his energy was very uninviting as if he didn't want to hold a conversation with us. Roger got into a few arguments with some of the travellers. He was very rude and was not interested in hearing about our requests or complaints. He was essentially wrong and strong. We did not see Roger at all on the parade days. He claimed that he was on the side-lines waving a flag but this doesn't sound believable. Whenever we messaged Roger during Spicemas we never got a response. When we confronted him about his poor communication he said everything we need to know is already in the main group chat. This was a poor excuse because we should be able to message him to clarify things.After the trip, we never received a message or email from Roger to ask how our experience was or to say thank you for coming or wish us safe flights back home. We were supposed to take a group picture at the professional photoshoot on the parade days but this never happened. The amount of money we all paid to experience Spicemas through Soca Islands did match up to the costumer service. We were significantly overcharged and were not treated with care or respect. We hope other people who book soca islands do not have this underwhelming, shambolic and disheartening experience.
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Here at SOCA ISLANDS, we’re all travelers and ‘feters’ at heart. This is reflected in the exciting and immersive destinations and events we have selected.
