although they claim that they offer "refunds", but once you contact the support about a refund they will ditch to another team which is the payment, eventually never responding to youi bought the basic plan which was for 15.99$ or something a month, for scheduling content, i mainly did it for bulk scheduling, but the plan did not include scheduling, which i find not convenient at all, you have to pay 24$+ just for that featureso i contacted the support team, they said cancel the subscription and contact the "payment department" so you can have your refundand guess what? yep the payment department never responded, even the support team is not respondingin addition, i tried the free trial for the most expensive plan, clearly you cannot bulk schedule more than a single line on each post, or else the file you upload for bulk scheduling won't be read by their systemi should also mention that when i was on the free trial, their sales team kept calling me every day trying to guide me to make a payment, and i mean DAILYonce i made the payment, they ditched methis platform lacks alot of features as i mentioned before, and a way better support team (if they are working ethically and actually trying to help existing costumers) but i doubt that they are truthful as they soundi recommend using another platform, just make a good search
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