I always had a doubt whether I had done the right thing to order online without actually trying out this sofa bed first. The quality of the sofabed is wonderful. I do find it slightly too firm at the moment to sit on, but I'm getting used to it, but that said I did order the hotel action and upgraded mattress so it is bound to be firm. A phone number is available to ask any questions and answered by a person and not a computer. The only problem I found was choosing the fabric and colour. So many to choose from, but I'm extremely happy with my choice. Would I order again? Absolutely..
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