I strongly advise against ordering from this company.Order placed on January 13th with a stated delivery time of 13 to 16 days for France. Today, more than a month later: no product delivered.For weeks, I received the exact same copy-paste responses:“Your order is on the way,”“Tracking will be provided Monday,”“Delivery this week,”“Logistics update soon.”Nothing ever moved.Instead of clear explanations, I received:– contradictory excuses– repeated requests for my order number– a WhatsApp support that works one time out of ten– and even automated emails asking me to leave a review… for a sofa that was never delivered.I had to open a bank dispute for non-delivery. It is unacceptable to reach that point for an order exceeding €1,000.The most frustrating part isn’t even the delay. It’s the complete lack of transparency and the endless chain of broken promises. The level of professionalism is extremely poor.If you care about your money and your peace of mind, I strongly recommend going elsewhere. This feels like a scam.
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Sofaluz is a modern furniture brand built around one simple vision: to make comfort smarter, softer, and more beautiful. We design modular sofas and sectional sofas that adapt to every lifestyle, every home, and every mood. Each piece is crafted with high-density foam, smooth textures, and thoughtful details that blend modern design with timeless comfort. Our collection fits effortlessly into any space, turning living rooms into cozy, inspiring places to unwind.
At Sofaluz, we believe that furniture should move with your life. Every modular sofa can be rearranged, expanded, or simplified to match your needs. Easy to assemble, lightweight, and made with care Sofaluz brings lasting comfort without complication. From calm neutral tones to bold modern colors, our designs are made to feel like home from the very first day. Because comfort isn’t just how it feels, it’s how it fits your life.See more
