I booked this restaurant for my sons 18th birthday after lots of reassurance from the owners sister Hina that everything would go smoothly and not to worry about a thing, i even visited the place personally before booking as I have never eaten here before just to make sure and was fooled into confirming my booking of 25 guests. Firstly the table wasn't even set up, then it took ages for the glasses to arrive so no-one could have a drink as we had ordered jugs of soft drinks which came in a timely manner but no good to us as no glasses, then there was a big deal about which glasses to give us! The bar man then dropped the whole tray glasses on my mother in laws head and smashed a few on the floor. The dhal was split all over my chair which i wasn't sitting on at the time thank god but splashed all over one of the guests jacket. When we went to the bar to tell Hina she made us out that we were lying as she couldn't see the stain thats because I had wiped it down as much as I could. We waited ages for the food even though I had ordered a set meal so there would be no delay, the veg starter was so chilli just awful and i am Asian so I am used to my food being chilli, the veg mains had no salt in one of the dishes couldn't tell the two dishes apart they were just mush. They brought two bowls of dhal out for 7 veggies!!! and not enough rice. All in all i spent 5 hours in the restaurant which i have never done before because the service was so slow. To top it all the chef was serving us our meals!!!! no waiters/ress. When we went to pay the bill they insisted we had 27 guests which we didn't and they charged the kids who are under 15 full price absolute terrible. Wish I went somewhere else this experience was so awful and is going to stay with me for the rest of my life. Had it not been my sons birthday I would have complained but I didn't want to make a scene in front of my guests or in years to come for my son to tell me that thats all he remembers from his birthday the complaints. If you are thinking of booking this place please please think again you will be disappointed. Hina knew I was unhappy but she didn't bring it up when we went to pay the bill was happy to take the money and pretend it never happened.
Claim your business profile now and gain access to all features and respond to customer reviews.
Spice Of India is a leading Indian restaurant and takeaway in in Syston, offering superb Indian cuisine using traditional cooking methods.
