a good experience first time but not the second time for an external door fitting. We chose solarframe the second time for our new front door as the back door we had fitted was very happy with.Workmen took 3 hours to do a sub standard job and i wasn't happy with the fit There were multiple problems with the fitting and the lock on the door was really stiff and was nearly breaking the key trying to unlock the door, we only found this after fitters left as I only tried the locking the door from inside before they went which was ok.The sill was damaged too and the silicone sealant work was a mess. Kat in the office was very helpful in arranging for an engineer to come out, who after he finished couldn't do all the amendments that needed doing and he was moaning about being late to his next customer. Then they booked in another engineer who managed to put things right, including adding foam insulation between the gap under the trims as the original fitters didn't bother putting this in. It took quite a few weeks and then i was chased up for the rest of the money we owed the same day it was sorted.One great experience to a bad one, I personally wouldn't use solarframe again after this fitting but it all depends on the fitters too. We went with them and paid more to get a job well done, getting things sorted though was ok but it should have been OK the first time.
Claim your business profile now and gain access to all features and respond to customer reviews.
SolarFrame is the leading home improvement company in Yorkshire. For over 10 years we’ve helped thousands of customers transform their homes.
Our team takes great satisfaction in supplying homeowners throughout Yorkshire with performance products, specifically designed to bring safety, security, style and energy efficiency to your home.
Rest assured that all of our quality home improvement products are extremely stylish and low maintenance.
Our product range includes solid roof conservatories, glazed roof conservatories, conservatory roof replacement, orangeries, windows and doors!See more
