I had a business credit card with Captain on Tap and no where on the letter of introduction to take out a credit card did it say that it was covered by a personal guarantee. The way you signed up for the card was through online document signing by clicking a tick box. I was completely unaware that it also meant I had entered into a personal guarantee which I have never done in my life as I have a limited company for the very reason that the company is the entity and not me. To cut a very long story I went through financial hardship having had cancer and fell behind in some payments. I was referred to shire recoveries and went through the process of setting up a payment each month. Although it wasn’t a lot I was paying towards the debt which I had disputed but they insisted that it was covered by a personal guarantee which I could not prove otherwise as it was all electronic and their evidence was a click on a non physical document. I was then moved to Azzuro and I’ve no idea why. It counted to make payment and then Azzuro made up some fictitious explanation that I wasn’t paying monthly and moved my account to Solaris Law to take me to court. Apparently this is all legal as they’re not covered by the legal ombudsman who they actually told me to contact!!!! I have all the evidence. They took me to court and the judge of course filed in their favour to make me pay more or get a default on my credit plus have ti pay it back. THEY ADDED £1750 FOR LEGAL FEES FOR A 1 REPRESENTATIVE TO GO TO COURT FOR THEM AND TRIED TO ADD a ridiculous amount of further interest. The whole thing was completely unfair and I had no recourse to defend my position. Do not take out an loans or credit cards with Capital on Tap or FUNDING CIRCLE ( there may be others!) which are all personal guarantees. They are all in it together to make money from anybody’s unfortunate circumstances even if you are paying them money each month.
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