I placed an order in January for the Sunflower Daze bouquet (check it out on their page) and I ordered custom colors for the arrangement. I even paid extra for them to build it for me because I wanted it perfect. Sunflowers were my mother's favorite and since she is no longer with us, it was my way of having a part of her with me. While I did receive my order, my sunflowers were ivory!!! I contacted customer service and was informed that the colors on the website are for demonstration purposes only and that my custom colors were used. I reminded here that I ordered the Sunflower Bouquet and while I customized the remaining flowers in the bouquet, any reasonable person would expect the sunflowers to be yellow...it's the sunflower bouquet. Instead of honoring their policy of "DEDICATED TO SATISFACTION If you're not 100% happy with your purchase, we'll work with you to make it right," she began to argue with me...to the point were I stated that I would just have to dispute it with my bank!!! I then attempted to leave a review on the page just so that future brides will know that #SunflowerDaze does not mean you will get yellow sunflowers...I wish someone had informed me, but customers cannot leave reviews on the page. It appears that the company cherry pick reviews that are only favorable to them!!!! A google search revealed true reviews and I caution every bride to read them before purchasing. The company is not honorable and you will not be satisfied with their customer service. They do not care about the customer; this one of example of many clearly shows.
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Sola Wood Flowers is a Utah-based company that sells sola wood flowers, fabric flowers, paper flowers, and metal flowers.
