Unfortunately, my experience mirrors a lot of others here. I placed an order on December 27th/2025 for a medium bridal bouquet - and had them assemble it for me. In the order form youre given 5 color choices. I chose three of one specific color (black) because I wanted the majority of the bouquet to be black. And then with the remaining 2 choices I added gray and burgundy. Hoping they would basically be accent colors (2/5 of the bouquet). I FINALLY received my order today (February 3rd/2026), opened it up and first thing I noticed was that the 3 colors were all in there in equal numbers. So NOT majority black like i ordered. Second thing I noticed was nearly all the flowers that were closest to the top of the box are damaged. Broken, paint missing etc. Now.. I think with some time and patience I could fix these up good enough that you wouldn't notice. But still, I didnt want more work to do. I also noticed that the extra $10 I paid for the vibrant dye (or whatever they call it) went to waste. They used the same dye i would have gotten had i not paid the extra fee. I sent a text msg to customer support asking about these issues. Their response was to do what I had already explained I did on the initial order (fill 3 color options in with the same color), showing they either didnt read, or didnt understand what i wrote. When I told them I had done that already and got what I got. They then said to just order flowers separately and build it myself. So.. no apology for THEIR screw up. No help with fixing it. No nothing. Just getting told to order more and try again. Not happy about that. Id save your money and go elsewhere. I do have an aside point to anyone still wanting to risk it though... I didn't get what I ordered, they were damaged and customer service sucks. But I have to say, even still, the flowers are very pretty. Ill likely just put them in a vase on my kitchen table. Im just really disappointed that I'm back to square one with my bridal bouquet with the deadline looming. And out nearly $100 (CAD).
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Sola Wood Flowers is a Utah-based company that sells sola wood flowers, fabric flowers, paper flowers, and metal flowers.
