ZERO STARSDo not order from Sola Wood Flowers. This company is unreliable at best and dishonest at worst.I ordered 3” Classic Daisy flowers and my order confirmation was correct. When my order arrived on January 20, I instead received 1.5” Autumn Sunflowers — a completely different product.The flowers were packaged in plastic bags grouped by 20, and each bag was labeled “Autumn Sunflower,” with the name crossed out using black Sharpie. This was not a simple mistake or mislabeling — it appeared to be a deliberate attempt to hide that the wrong flowers were sent.They advertise 2-day shipping, yet I placed my order on January 8 and didn’t receive anything until January 20.Customer service was just as bad. I called twice, waited roughly 20 minutes each time, and was sent to voicemail. When they finally responded by email, they misrepresented the issue as “missing items,” even though the problem was clearly that they sent the wrong product.After this experience, I checked the Better Business Bureau. According to the BBB (screenshot available), Sola Wood Flowers is not accredited, has an F rating, and shows over 150 complaints, with 148 marked as failures to respond. Unfortunately, my experience fits that pattern exactly.This was a time-sensitive order, and instead of accountability, transparency, or urgency, I experienced delays, deflection, and what felt like intentional deception. Based on this experience, I would not trust this company with any important or deadline-driven order.Save yourself the stress and shop elsewhere.
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Sola Wood Flowers is a Utah-based company that sells sola wood flowers, fabric flowers, paper flowers, and metal flowers.
