I ordered the 250 piece kit and some heat shrink and paid for the fast shipping also. Fast shipping is suppose to take 5 business days.I never heard a response from them until I contacted them 5 days later. and was informed the item had shipped. When I checked the tracking information I say the package had still not been received by USPS for shipping.I attempted to cancel my order on August 12th but was told they were unable to cancel my order. No reason was given.On August 19th I emailed and stated I wanted to return the items because I no longer needed them and had obtained a similar product from an alternate vendor. I received no response from this email. I again emailed on August 24th and again stated I wanted to return the items. They responded on August 25th and demanded to know why I wanted to return the items instead of just letting me return them. I again stated I had obtained a similar product from a different vendorI never heard back from them since August 25th.
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SolderStick Waterproof Wire Connectors is one of the world's leading wire connector stores for automobiles, marine applications or home electrical DIY repairs. We pride ourselves in our comprehensive policies and highest quality wire connectors with best customer service, saving our customers over 30-50% off retail costs.
